未來在等待的人才 A Whole New Mind (Part 1)
在這裡他所謂的高感性是指觀察趨勢和機會,以創造優美或感動人心的作品,編織引人入勝的故事,以及結合看似不相干的概念,轉化為新事物的能力。高體會指的是體察他人情感,熟悉人與人微妙互動,懂得為自己與他人尋找喜樂,以及在繁瑣事物中發覺意義與目的的能力。而這些俗話說要『用心去感受』的東西,大多很仰賴我們右腦的運作。
Here High Concept means the ability for observing big tendencies and chances and then creating beautiful and touching creations. It is easy for High Concept people to make an interesting story and combine concepts looked like with no relation then present a new concept.
High Touch indicates to perceive other people’s feelings and be familiar with human relationship; to learn how to find fun & happiness for you and other people and pursue life meanings in our daily life.
We think these things need to be experienced by our heart. And most of these abilities mentioned above rely on our right brain.
要提升在新時代所需高感性和高體會的能力,他舉出了六個主要方向及練習的辦法,依序是
To improve High Concept & High Touch abilities fit for the new age, Pink gave us six main directions:
1. 設計: 不只有功能,還重設計。
Design: Not only for function, but for design itself.
2. 故事: 不只有論點,還說故事。
Story: Not only give arguments, but tell stories.
3. 整合: 不只談專業,還需整合。
Symphony: Not only discuss professional skills, but need to integrate them.
4. 關懷: 不只講邏輯,還給關懷。
Empathy: Not only emphasize logic, but care about others.
5. 玩樂: 不只能正經,還會玩樂。
Play: Not only be serious always, but understand playing.
6. 意義: 不只顧賺錢,還重意義。
Meaning: Not only care about money earning, but think about meaning.
在這裡要先談一下左右腦的功能區塊。基本上我們左右腦是一起合作處理事情,但明顯分工,左腦司管邏輯,右腦處理綜合資訊,左腦解釋細節,右腦凝聚要旨。當你看到你的兄弟姊妹能夠叫出他們正確的名字,靠著正是我們的右腦,而我們的右腦絕對不是看到你弟弟時判斷因為你弟弟眼睛直徑有幾公分,鼻子有多高,臉有多少面積然後向是數學證明是一步一步推敲出:哦,原來他是你弟弟,或是他是我媽媽。右腦處理資訊的複雜性絕對不是邏輯可以解釋的。右腦同時也負責語言的隱喻,當我們說『宰相肚裡能撐船』時,左腦立刻分析一條船在一個人的肚子裡,但這顯然邏輯不通,於是左腦就像右腦求助。但右腦告訴左腦,別擔心,他並不是肚子特大號不同於常人,從整體看來那是代表他是一個非常有度量的人,因此,左右腦缺一不可。
Let’s talk about functions of left and right brain. Basically, left and right brain usually cooperate to handle everything but have different functions. Left brain managers logic but right brain synthesizes information; left brain focus on details but right brain generalizes main ideas. When you see your brothers or sisters and you can call their names correctly, you just rely on your right brain. Our right brains, however, do not make a judge by analyzing how many centimeters the diameter of your brother’s eye is, how tall your brother’s nose is, or what square measure his face is and then get the answer that he is your brother like proving a math formula. The process way of right brain is quite complex, hard to be explained by logic. On the other hand, right brain deals with metaphor in language. An example is when Chinese people say “A prime minister's stomach can hold a boat”, our left brain immediately analyses that there is a boat in a person’s stomach. You know that it is none sense at all in logic. So, our left brain seeks for help to our right brain. Our right brain tells our left brain: Don’t worry! He doesn’t have a terrible big stomach which can put a boat in it. The concept here actually means “A great person is large-hearted or magnanimous”. So, both left and right brains are indispensable.
右腦就像是一張圖畫,令人驚奇的事情是不管全世界什麼部落,對臉部表情所代表的情緒解讀幾乎完全呈現一致性,而正是我們人類獨有的東西,電腦學不來的 。這沒有公式可循,就好像電腦無法利用什麼套用好的公式解讀每個人不同情緒及感官需求一樣。
Right brain is like a picture. One thing amazing and unique for human is that wherever people live, they have all the same explanation for our facial expression. Absolutely, computers can not do it. There is no formula here, just as computers can not use formula written already to recognize every different kind of emotions and human’s sense impressions.
設計--是典型的全腦綜合能力,就是實用與意涵的結合,改造環境以符合人類需求,賦予意義的活動。實際上做設計也等於做生意,驚人創新市場的能力在科技市場一樣沒有例外。手機鈴聲,動畫或是更換面版的產值幾乎都要追上手機本身的花費。其實人人都有設計的能力。很多創新的設計其實也是將原本的不同觀念重組而成。他建議可以買個筆記本,當你看到某個產品不合你胃口時可以自己想像這產品應該怎樣怎樣比較好,然後把你的想法寄給廠商,說不定你就是下一個設計師呢。
Design. It is a whole brain ability, the combination of practicability and meaning. It is an activity to change our environment to suit our demands and make it meaningful. In fact, we can say design is a business. There is no exception even in Hi-tech marketing that design express astonishing effects. The output value from personalized mobile phone ring tones, animations and skins almost have surpassed costs of mobile phones themselves. Who are good designers? We all have talents for design. In fact, many innovations are just reconstructed by various old concepts. Pink suggests us to buy a notebook. When you see a product you are not satisfied with, you can design and think how to improve it and then you may mail your ideas to the manufacturers. Maybe you are just the next big designer!
故事--如生活體驗同樣不可或缺。他符合高感性及高體會能力。講故事是一種能夠用人類最能接受的方式幫助我們瞭解邏輯,同時帶有情感衝擊的方法。相較於一份條列式的簡報,故事更讓人記憶深刻且寓意深長。Ursula K. Le Guin 說從格林童話到戰爭與和平,故事是人類發明用來理解事物的基本工具。歷史上曾有不使用輪子的文明,但沒有不講故事的人類社群。那如何培養說故事的技巧?除了可以自己在家裡練習寫些短短的自創故事之外,加入各地的說故事團體活動也是一個很好的辦法,再不然也可以上網訂閱故事 http://www.one-story.com/
Story, just like our life experiences, is indispensable and need both High Concept and High Touch ability. Telling story is the best way to help people understand logic and the way people are easy to accept. With emotion impact, comparing with listed PowerPoint briefing, stories make us impressed and have deep meanings for us. Ursula K. Le Guin said “from Grimm's Fairy Tales to War and Peace (Война и мир), stories are the invention used to help people make things understood. There were some tribes who didn’t use wheels in our history, but we have never had any society who didn’t tell stories”. By the way, how to improve our skills for telling a story? First, you can try to write down some short stories at home. Besides that, it is a good way to join some telling story groups. In Addition, you can subscribe some e-material stories on the internet. http://www.one-story.com/
整合--最明顯的例子就是音樂作曲家和指揮家。他們就是駕馭原本毫不相干的音樂旋律,樂器演奏來產生好聽的曲子。當然今日整合的能力並不是只有音樂家才需要,在商業工作上也是重要。在亞洲左向大腦思考工作者與電腦自動化的影響下,如何統合有效資訊,找出在資訊之間的特殊關係,進而找出棘手問題決策解答的能力變的很重要。隱喻在這裡扮演很重要的角色,因為在大量資訊的背後,只有人腦能以類比的隱喻方式思考,看出電腦無法偵測的事件關連。他說到明星主管比較少依賴因果式推論,反而常用屬於整合能力的直覺。關於這點我不能否認,但是還是抱持一些懷疑的態度,因為如果所有問題找不出合理理由來論證的時候都推說這是我經驗告訴我,這是我的直覺告訴我這樣做才對的話,也是很可能造成決策上的錯誤。 那要培養整合的方法?就是聽聽交響樂或是練習繪畫都是好辦法。這能夠刺激你的右腦,讓沈睡已久的右腦慢慢的越來越好用。
Symphony. The most apparent example is music composers and conductors. They conduct melodies and different instruments which are not originally related to become pleasing music. Of course, nowadays not only music composers or conductors do need the ability of symphony, but it is also an important ability on business. By the reason of Asia left-brain workers and computer automation, how to integrate useful information and look for the troublesome question answer from special relationship behind information is becoming very critical. The way of metaphor plays an important role here. That is because only human beings can consider with analogical metaphorical way behind lots of information and see the relations that computers can not detect. In the book Pink mentions that star managers less make decisions by reason & cause inference, but more depend on their intuition. As to this point, in my opinion, I can not deny it totally, but I have some questions here. If managers always say: why I will do this is according to my rich experience, and it is my intuition, but they don’t refer some convincing arguments about questions, I think it would be dangerous for making mistakes. By the way, how to develop this ability? It is recommend that listen to symphonies or practice painting. That will stimulate your right brain to make your right brain stronger.
關懷--也就是同理心,是感覺他人內心的感受,是想像力的高度展現。如今高IQ能力變的很容易取代,而電腦不可模仿,海外勞工很難透過網路提供的技能之一,就是同理心。用右腦去覺察他人的情緒與需求能夠讓你的服務對他們的生活產生意義。近年來新的醫療趨勢也大大強調同理心的重要。假如醫生只是聽你講述症狀,甚至只是看到一些客觀的檢查數據就開一些特定的藥,那其實這工作交給電腦來做就可以了。那麼病人只要填一填表格就可以分析你得到什麼病然後吃什麼藥。但顯然這絕對不可行。醫生得經常運用傾聽和直覺,運用同理心聽見隱藏在單純言語病情敘事背後病人他們所要透露給你的訊息。一般大家還有一個既定認知,那就是女生比男生更有同理心。一般說來這沒有錯,那是因為女性大腦天生適合感受他人情緒,而多數男性大腦適合推理分析。當然並非女生就一定有一個『女生的大腦』,男人就一定沒有一個『女人的大腦』,很多跨領域者,創意者,富有同理心的人往往在心理上都有雙性思維方式。這讓他們在面對事情時有雙倍的選擇。在此我並不是說特意學習女生的溫柔婉約或學習男生的陽剛行為就表示他 / 她 是一個傑出雙性思考的人才。相對的,當你多多磨練你右腦能力之時,你就能夠自然而然在面對事情時選擇使用出比較適合的男 / 女性向來面對問題。
Empathy, to understand other people's feelings and problems, is an extreme behavior of imagination. High IQ advantage now is easy to be replaced; nevertheless, the ability that computers can not imitate, offshore laborers are hard to provide is empathy. To perceive others emotion and psychological needs can help your services make sense to them. Lately a new trend in medical field shows the importance of empathy. We assume that doctors hear your spoken symptom and make some medical check then give you the medicine according to the examination results, why a computer can not finish it? Maybe 20 years later patients can stay at home and just go on the internet to fill in some question tables then computer can decide what medicine you should take. Haha, you know that is absurd. In fact, doctors have to listen to you and use empathy to hear patients’ messages hidden under their condition statement. An interesting thing is that it is a preconceived idea women are more empathic than men. Generally speaking, it is correct. Women’s brains are more sensitive to others emotion but men’s brain structure are better at logic and analyzing. However, the truth is not that every woman must have a “woman’s brain” or a man must not have a “women’s brain”. Many multi-professional workers and creators with empathy usually have bisexual thinking mode mentally. It is good because they have double choices when they deal with different problems. I don’t mean that men learn women’s sweet purposely or women express tough like a bad boy can help them and shows they are good bisexual thinking experts. On the contrary, when you start to train your right brain, you are gradually able to express more suitable male / female attitudes when facing problems very naturally.
玩樂--就像其他五個感知力一樣,玩樂已經從『有罪』獲得了平反。玩樂已經成為工作,生意,和個人健康很重要的一部份。除此之外,愉悅,幽默感也是右腦特質的具體展現,包括體察情境,總攬全局,匯集不同觀點形成新視野的能力
當然,這些也都是電腦無法取代的能力。
Play, just like other five directions, play is not a kind of “guilt” anymore. It is a part for work, business and personal health. In addition, happiness and humor sense is also a good expression of right brain, including perceiving emotion, controlling overall situation, integrating various views and creating new vision. Of course, all of these computers can not do it.
意義--由於我們不需整日為溫飽而奔波,我們能夠投入更多心力在尋找意義上面。這也就是為什麼現在社會上探討宗教,做人處事或是所謂靈修的課程相當的風行。人們從追求意義中找尋自我,成就快活人生。在職場上,很多企業也體認到意義的重要性。精神層面的提高也可以帶來工作環境的改善,同時激發員工的創造力和對於工作的熱情。要有同理心,學會玩樂人生,讓人生有意義,多看書及相關雜誌,多活動,多思考都是很好的方法。社會上也有很多探討這些知識的社團,不妨試著參加一兩個看看。
Meaning. We can pay more attention on looking for life meaning because now we don’t need to work all day long just for food. That’s why there are so many classes and communities about discussing religions, learning how to be a happy person or so-called soul study or meditation. People find themselves by seeking for meanings. At work, many businesses know the importance of meaning. It can help us improve the working surroundings and encourage workers’ creativity and enthusiasm. Read good books! It will help you develop empathy, teach you enjoy your life and make your life meaningful. In addition, join some activities and consider more is also helpful for you. There are many community groups which do research about these questions. It is no harm in trying one or two groups of this kind.
總之,以往已單純左腦邏輯思考在今日已經不敷使用。當然左腦還是很重要,但是更要多多使用我們右腦的能力。他認為今後MFA就有可能取代MBA 的地位。當然,硬要討論此議題其實並不是那麼有意義,更重要的是,不論你處在什麼行業,培養高體會,高感性的能力已經是必須,而且能夠讓你的生活過的更有意義。
In short, it is not enough that we only see our left brain skills important today. It is no question here our left brain is still important, but more important point is we should not ignore the right hemisphere and have to train our right brain. Pink argues that MFA will replace the position of MBA not for long. Of course, it is not that meaningful to argue the correct answer of this. I think whatever your job is, developing High Concept and High Touch abilities is necessary, and that will make your life more meaningful and interesting.
這裡有一個關於本書的大綱圖,我覺得很好,非常清楚的描繪書中的重點,有興趣可以去參考一下,網址是
I found a very good mind-map describing the summary of this book. It is very clear. Check it if you are interested in.
http://steves.blogharbor.com/blog/_archives/2006/2/19/17
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